Frequent Asked Questions (FAQ)
This page is intended to clarify the most frequent doubts that arise among our clients. We try to be as transparent as possible, in order to offer a good user experience on this platform. If something is not clear or you have another question, feel free to contact us, thanks.
Just Ignore it. The developers include this so that the plugin or theme will update automatically or so that you can register for support. The item itself will work perfectly fine without any activation code being entered.
From the product page, download the latest version of the plugin/theme desired.
Go to the “Plugins” section in your WordPress Dashboard, click “Add New” button and upload the plugin file you previously downloaded.
Our service does not include support for the software you are buying, we only give you the product. Support tend to be high value for begginners in WordPress, you can only get it by buying the software from the developer. We only offer basic support.
- Low prices.
- Original premium products. No ads, no virus or modifications.
- Ulimited website usage.
- Instant download after purchase.
- We buy from the developer, you get the same genuine product.
Yes, indeed. We check for updates daily, our catalog is inteded to be always updated, so you get the latest version of the plugin. When a new version of the plugin happen, we download it from the author and then upload it on our site.
GPL-Licensed plugins can be used in as many websites as you want!
Yes, 100%. We have active subscriptions to all the authors of the products listed on our website.
We download and redistribute them.
The downloads are not modified in any way and this is allowed by the very license under which the products are distributed (GPL).
You will be able to download them as many times as you wish during 1 year, which is the duration of your active order.
After that, you will not be able to download new versions of the product. However, you will be able to continue using the already downloaded products without any restriction.
If you want updates after one year, you have to buy the product again.
We provide basic support for installing plugins and themes. If you need technical support regarding a function of the theme or plugin, you will need to purchase the product directly from the author or hire a freelancer specialized in WordPress.
Not offering support is the way we can offer the products at such low price.
Go to the desired product page, and click the purple “Add to Cart” button, after that you are redirected to the checkout page where you will be able to complete your purchase paying with Paypal or credit/debit cards. The download of the product comes instantly after having paid for it.
We can give you your money back only if the downloaded product is completely unusable, otherwise, it is NOT possible. Unfortunately, we have to be a bit harsh on this one, as the nature of digital media means that once you have downloaded a plugin or theme, there is really no way to “return” it. Therefore, payments are non-refundable and any requests or disputes will be rejected.
After we receive an update request, we immediately start the process of uploading the new version of a plugin to Tuximap for our users to download. It usually takes place within 7 days.
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